Frequently Asked Questions (FAQs)
Welcome to our FAQ page! Here, you’ll find answers to common questions about our products, shipping, returns, and ingredient sourcing. If you have any additional questions, feel free to contact us!
1. Shipping
Q: What shipping options do you offer?
A: We offer standard and expedited shipping options at checkout. Shipping costs are calculated based on your location and selected shipping method.
Q: How long does shipping take?
A: Orders typically ship within 1-3 business days. Standard shipping usually takes 3-7 business days, while expedited shipping can take 1-3 business days, depending on your location.
Q: Do you ship internationally?
A: No, we Don’t offer international shipping. At the moment. Follow us for future updates.
2. Returns and Exchanges
A: Non-Refundable Products.
B: All sales are final. Due to the purity nature of our product, we do not accept returns or exchanges. Please ensure that you choose carefully when placing your order.
3. Product Usage
Q: How do I use your products?
A: Each product comes with specific usage instructions on the packaging. Additionally, you can find detailed application tips on our product pages.
Q: Are your products suitable for all skin types?
A: Our products are formulated with natural ingredients suitable for most skin types. However, we recommend doing a patch test before using any new product, especially if you have sensitive skin.
Q: Can I use your products during pregnancy?
A: While our ingredients are natural, we recommend consulting with a healthcare professional before using any skincare products during pregnancy.
4. Ingredient Sourcing
Q: Where do you source your ingredients?
A: We are committed to using high-quality, ethically sourced ingredients. Our tallow is derived from grass-fed animals, and we prioritize organic and sustainable sources for all our other ingredients.
Q: Are your products free from harmful chemicals?
A: Yes! All of our products are free from parabens, sulfates, synthetic fragrances, and other harmful chemicals. We focus on natural formulations that are gentle on your skin.
Q: Do you test your products on animals?
A: No, we do not test our products on animals. We believe in cruelty-free practices and are committed to ethical standards in our product development.
5. Additional Questions
Q: How can I contact you for further inquiries?
A: If you have any additional questions or need assistance, please reach out to us via our Contact Us page, or email us directly at Naturestallowtouch@gmail.com. We are here to help!
Thank you for choosing Nature’s Tallow Touch! We appreciate your support and look forward to serving you.